Dan O’Leary to speak at NEDG on integrating Service and Complaints in QSR

The New England Discussion Group (NEDG) of ASQs Biomedical Division will hold a one day workshop entitled “Complaints and Beyond” on Thursday, Oct. 15, 2009 at the Conference Center at Waltham Woods. Dan O’Leary is one of speakers, discussion the relation between Servicing, Complaint Management, and FDA reporting (including MDRs, Corrections, and Removals).