The presentation, entitled “Preventive Action, Correction, and Corrective Action: From Requirements to Effective Processes” The abstract is, “The presentation explains the requirements in ISO 9001, ISO 13485, and the FDA QSR, cutting through the confusion often associated with these terms. Building on this clear understanding, the presentation explains how to design and implement effective systems and develops metrics for effectiveness and efficiency.”
BosCon is scheduled for April 28. You find out more information at http://www.asqboston.org/BOSCON/boscon.htm