Setting Quality Objectives

The Medical Device Regulations aisle in the Ombu Library has a new entry on setting Quality Objectives. The article describes the relationship between the Quality Policy and the Quality Objectives. It illustrates some simple Quality Policies and then develops some representative Quality Objectives. They should be measurable, so the article discusses the metric classification system of efficiency, effectiveness, and cycle-time. The representative Quality Objectives are classified using this framework. In addition, the metrics should have operational definitions as well as graphical representations. The article provides definitions and recommends graphical methods for each kind of metric type.